Thursday, July 14, 2011

Part 94: Climbing To The Top!

Well now I'll try to get the spelling right this week. Last week I hit the post button before checking. Which brings be to this next post.

The old adage 'HASTE MAKES WASTE!" If ever there was a saying that has hit true to home as it has with me. In the world that we live in of 'I WANT IT NOW!' Haste does make waste. We produce things using short cuts and using cheaper products and using cheaper labor. When we are done with something we throw it away. When we go to lunch we want it now so we can get back to work. We don't ever want to wait.
In the business world the same thing is true for most of the industry. 'How soon can I get the product?' 'How many accounts can I hit in one day?' 'What's the least I can pay for the product?'
Maybe your company is so unsatisfied with not hitting the almighty number that they push products that you or your customers don't need down your throat.
In my last position the company got to doing this almost every week.So in an effort to please I would put the product on my customers and still doing my best to sell extra displays, found myself running behind, I would 'MAKE HASTE!' In other words the basics would go half undone.
I always thought that I was to sell to the customers 'WANTS AND NEEDS.' Some where along the line it went from the customers to the companies 'WANTS AND NEEDS.' Pressure is on the salesperson. Customer becomes unhappy and if you react then the company is unhappy.
You are the salesperson, this is your profession. Be professional and do the basics first, then do the extra sales. Protect yourself, it is important that you represent your company in a professional way, but you must keep your customer happy after all you may still sell to the customer even if you change companies.